Legal
Refund Policy
Last updated: August 2026
Because our products are digital files delivered instantly, all sales are final and we do not offer refunds once a download has been accessed.
Exceptions
- The file is corrupted, incomplete or will not open, and we cannot resolve it
- You were charged more than once for the same order
- You purchased a product you already own
How to request
Contact us within 14 days of purchase with your order email and a description of the issue. We reply to every request and will always attempt to fix an access or file problem first.
Statutory rights
Nothing in this policy limits any rights you may have under applicable consumer law in your country.
